Privacy Policy

Last updated: 24 August 2026

This Privacy Policy explains how Jacquard, trading as JacquardStudios ("we", "us"), collects, uses, and protects your personal data when you visit or shop with us.

Who we are

Jacquard, trading as JacquardStudios
Orionstraat 28, 3318 TE Dordrecht, Netherlands
KVK: 42133707 | VAT/BTW: NL004995123B71
Email: info@jacquardstudios.com

This is our registered business, postal and return address. It is not a retail location or showroom.

What data we collect

Contact details you provide, such as name, email address, shipping and billing address, and phone number
Order information, including products purchased, payment confirmation, and order history
Account information, if you create a customer account
Technical data such as IP address, browser type, and device information
Cookies and similar technologies, as described in our Cookie Policy

Why we process your data

To process and fulfil your orders, including payment, shipping, and customer service
To communicate with you about your order or enquiries
To send marketing communications where you have given consent, such as our newsletter (you can unsubscribe at any time)
To improve our website, products, and services
To comply with our legal and tax obligations

Who we share your data with

We share personal data only where necessary, including with our e-commerce platform (Shopify), payment processors, and our order fulfilment and shipping partners, solely for the purpose of operating our store and delivering your order. We do not sell your personal data.

International transfers

As we ship to the Netherlands, the European Union, the United Kingdom and beyond, your data may be processed outside your home country by trusted service providers, always with appropriate safeguards in place.

Your rights

Under the GDPR (and UK GDPR, where applicable), you have the right to access, correct, delete, or restrict the use of your personal data, to object to certain processing, and to data portability. To exercise any of these rights, contact us at info@jacquardstudios.com. You also have the right to lodge a complaint with your national data protection authority — in the Netherlands, the Autoriteit Persoonsgegevens.

Data retention

We retain personal data only as long as necessary for the purposes described above, including any legally required retention periods for tax and accounting records.